About Ougiya Kimono Studio

Thank you for visiting Ougiya Kimono Studio.

We are a Tokyo-based workshop specializing in kimono restoration.
We handle stain removal, dye correction, cleaning and re-setting (arai-hari), resizing, and structural repairs, selecting methods based on the condition and materials of each piece.

For our history and guiding principles, please visit Our Philosophy.

Representative

Takayuki Ieda
Representative Director, Ougiya Co., Ltd. / Ougiya Kimono Studio
Kimono Restoration Specialist

  • Certified First-Class Dyeing & Color Correction Technician (Japan) (一級染色補正技能士)
  • Certified Instructor, Tokyo Metropolitan Vocational Training School (職業訓練校指導員)
  • Lecturer, JICA Training Programs

家田貴之の写真

(Photo of Takayuki Ieda)

How to Request Our Services – Process Overview

We accept consultations by appointment at our studio, and we also accept requests by shipping (within Japan).

  • In-person consultation at our studio (Tokyo)
  • Consultation by shipping (within Japan)

In-Person Consultation at Our Studio

1) Contact & Reservation

Ougiya Kimono Studio operates by appointment so we can secure enough time for each consultation.
Please contact us by phone or email to make a reservation.

Standard consultation time: approx. 30 minutes

When you book, we may ask:

  • Whether you have a date you plan to wear the kimono
  • Whether you need urgent or same-day attention
  • The number of items you plan to bring
  • Any deadlines or specific concerns

Walk-ins may not be accommodated depending on the schedule.
If you will be late, please contact us in advance.

Ougiya Kimono Studio
Tel: 03-6280-4788
Email: info@ougiya.tv
Reception hours: 11:00–19:00
Closed: Wednesdays, 2nd & 3rd Saturdays, Sundays, and national holidays

If you contact us by email or a web form, please ensure emails from “ougiya.tv” can be received (spam filter / domain settings).

2) Visiting Our Studio

Please arrive at your reserved time.

You may open the workshop door and enter directly—no need to knock.
For directions, please see our Access & Map page (video, map, and written guidance).

3) Examination & Estimate

We will examine your item(s) and propose:

  • Recommended treatment options
  • A realistic restoration goal
  • An estimated cost and timeframe

In some cases, small tests (for dye behavior or material response) may be needed before we can provide a precise quote.

4) Approval & Payment

If you decide to proceed, we will confirm the scope of work and payment, then begin treatment.

Payment methods at the studio:

  • Cash
  • Credit card
  • PayPay
  • Bank transfer

Credit card and PayPay are processed as a single lump-sum payment.

5) Treatment

We perform the agreed work and will contact you if we encounter unexpected issues that require a decision before continuing.

If you have a specific wear date or deadline, please tell us in advance.

6) Delivery

When the work is complete, we will contact you and confirm your preferred return method:

  • Pick-up at our studio
  • Return by courier (within Japan)

Consultation by Shipping (Within Japan)

1) Contact & Shipping Your Items

Before shipping, please contact us by phone or the contact form with a brief description of what you plan to send.

Please include inside the package:

  • Your contact information (phone and/or email)
  • A short note describing:
  • Areas of concern (stains/damage/location)
  • Any deadlines or upcoming occasions
  • Any requests or questions

If you prefer, you may also use our application form (available on the Japanese page).

2) Packing Guidelines

  • Fold the kimono neatly.
  • Place it in a plastic bag (two layers recommended) to protect from moisture.
  • Use a sturdy outer bag or cardboard box.
  • If possible, ship on a dry-weather day.
  • Please ship prepaid (shipping costs paid by the sender).
  • Arrange delivery to arrive during business hours.

Shipping Address
Ougiya Kimono Studio
3F, Hirata Minato Building
3-4-5 Minato, Chuo-ku, Tokyo 104-0043, Japan
Tel: 03-6280-4788
Email: info@ougiya.tv

Reception hours: 11:00–19:00
Closed: Wednesdays, 2nd & 3rd Saturdays, Sundays, and national holidays

3) Examination & Estimate

After your items arrive, we will confirm safe receipt by your preferred contact method.
We will then examine the item(s) and propose:

  • Recommended treatment options
  • A realistic restoration goal
  • An estimate and timeframe

If tests are necessary before quoting, we will explain this in advance.

4) Approval & Payment

For shipping requests, payment is generally by bank transfer before work begins.

Bank Transfer Details
Sumishin SBI Net Bank
Corporate Daiichi Branch (106)
Ordinary Account No. 1631006
Account name: Kabushiki Kaisha Ougiya (Ougiya Co., Ltd.)

Bank transfer fees are to be borne by the customer.

5) Treatment

We perform the agreed work. If anything unexpected is discovered, we will contact you before proceeding.

6) Return Delivery

When complete, we will contact you and arrange:

  • Return by courier (within Japan), or
  • Hold for studio pick-up (if preferred)

Related Pages

If you have questions or would like to discuss a specific kimono, please contact us at 03-6280-4788.
Business hours: 11:00–19:00 (closed on days marked as holidays in our calendar).